Biltema warehouse with glass façade in the morning sun, shopping trolleys lined up at the entrance.

Contact information

✉ Email

Send us an enquiry at kundeservice@biltema.dk, and we will respond as soon as possible.
 

☏ Telephone

Would you prefer to contact us by telephone? You can reach us Monday to Friday from 8 a.m. to 5 p.m. on (+45) 70 80 77 70.
 

You can easily search for yourself!

Find the answer to your question through our various self-service options. Easily find product manuals here. If you are looking for information about installation, dimensions or stock status for a specific product, please use the search field at the top of the page instead.
 

Customer service telephone opening hours on public holidays in 2026

  • 2/4   Closed (Maundy Thursday)     
  • 3/4   Closed (Good Friday)       
  • 4/4   Open 9:00 a.m. to 5:00 p.m.
  • 5/4   Closed (Easter Sunday)         
  • 6/4   Closed (Easter Monday)     
  • 14/5 Closed (Ascension Day)
  • 24/5 Closed (Whit Sunday)         
  • 25/5 Closed (Whit Monday)   
  • 5/6   Closed (Constitution Day)
 
Important to know: On the above days when the customer service telephone line is closed, you can transfer yourself to your local department store by mentioning the city where the department store is located.
 
Emails will be answered on the next working day after the public holiday.

Related articles

Pay & collect

Read more on how our service Pay and Collect works and it's general conditions and terms.

Purchases in stores

Read more about general conditions, terms and returns regarding purchases in our stores.

Warranty for our products

Read more on the warranty for our products here.