Important information right now

Last updated: January 15, 2021


All warehouses are open for Pay & Collect Drive In

You can buy your items online and pick up 30 minutes after ordering. We deliver in your luggage compartment.
The Pay & Collect Drive In service is free and products can be picked up during the warehouses normal opening hours.


Returned goods

Exchange and return of goods is possible when the warehouses reopen after the Covid-19 closure.
We have extended the opportunity to exchange Christmas gifts until April 1, 2021.
There is a 14-day right of withdrawal on items purchased online.
Items purchased online during the lockdown can be returned / exchanged within 14 days after the warehouses reopen. Keep an eye on biltema.dk, where we will inform about the reopening.


Gift card

We point out that gift cards can unfortunately not be used for online purchases.