Important information right now

Important information right now

Last updated: February 1, 2024


Opening hours in the warehouses:

Monday - Friday 8 - 20
Saturday - Sunday 9 - 18

Closed: Christmas Eve, Christmas Day, Boxing Day, New Year's Eve and January 1.

*Open all Easter days, Ascension Day, Pentecost and 2nd Pentecost and Constitution Day 9 - 18


Mobile Pay

Mobile Pay is a payment option for physical purchases in the warehouses.

(Note: It is unfortunately not possible to pay with Mobile Pay via Pay & Collect or in self-service checkouts)



  • Note: We are unable to deliver goods to your home address.
  • We offer online shopping via our Pay & Collect service, where you pick up your ordered items in the warehouse. Either as a drive-in or collection in Customer Service.
  • For online purchases, we reserve the right to ensure that your desired goods are in stock in the warehouse where you want to pick up your goods. Unfortunately, we cannot offer to obtain the goods from another warehouse.
  • You always have a 14-day right of return on goods bought online.
  • We reserve the right for price and text errors as well as out-of-stock items. This applies to both the website and marketing material that refers to the website.
  • If you have any questions, you can always contact our customer service.


Biltema Café

Biltema Café serves delicious food and continuously updates the menu with seasonal dishes. Are you curious about what we have on the menu?

See the current menu here


Covid 19 information

Although the restrictions have ended, we still encourage you to;

  • Show consideration
  • Keep distance
  • Sneeze/cough into your sleeve
  • Keep distance